// policies & guarantees

The fine print, in plain English.

No gotchas. This is everything an AI assistant — or a careful human — should check before booking or buying.

The strategy call: free

The AI Website Strategy Call (30 minutes, one-on-one) is free. Pick a time on the booking page and we call you at that time — no payment, no meeting links.

  • Reschedule: use the link in your confirmation or reminder message.
  • Cancel: the same links let you cancel; cancelling before the call releases your slot.

❄ Winter special terms

Winter special pricing applies to new sign-ups before 1 September 2026; regular pricing applies from then. Monthly winter rates are locked in while your subscription remains active — cancel and later return, and the then-current pricing applies.

Builds, hosting & changes

  • Setup work begins once your onboarding information is received; setup fees are non-refundable once build work has started.
  • The AI Client Capture Website includes up to 4 pages; extra, upsell or downsell pages are $50 each.
  • Your package includes 2 free changes per year, then $25 per change.
  • AI Client Capture monthly continues at your locked rate after the first 2 included months; the annual path covers 12 months upfront.
  • Blog uploads are $25 each when you supply the written content; blog writing is quoted separately.
  • Major redesigns, custom features and advanced automations are quoted separately before any work starts.

Your part

The AI is only as good as what it's trained on — you agree to provide accurate business information during onboarding (services, prices, hours, FAQs), and to tell me when things change so your AI stays right.

Privacy

Customer and enquiry details are private and never shared or sold. Chat conversations with the AI assistant are stored so we can serve you better (and read them before your call). Ask anytime to have your details removed.